AGB — Terms

1. Validity

For all orders placed by customers in Switzerland via the website,, the following general terms and conditions shall apply, exclusively, in the version valid at the time the order is placed. Any term or condition at variance from these terms and conditions shall only apply if such term or condition is confirmed in writing.

2. Contractual partner

This website for the sale of goods over the Internet is operated by La Serlas Zürich AG ("La Serlas"), Talstrasse 82, 8001 Zurich, Switzerland (tel.: +41 44 281 92 32, e-mail: Complaints may be made and guarantee claims may be asserted at this address.

La Serlas is registered in Switzerland in the commercial register of the Canton of Zurich under company number CH-

3. Conclusion of contract

The information provided about products and prices during the ordering process is subject to confirmation and is non-binding. With your order, you submit a binding offer; this offer is accepted by La Serlas if and when you receive an order confirmation. Until this time, La Serlas reserves the right to refrain from delivery of the goods offered in the event of their non-availability. A binding contract for the ordered goods is only created on acceptance of the offer.

4. Price and product details

All prices are in Swiss francs and include statutory value added tax, but exclude shipping costs. Shipping costs are shown separately within the ordering process.

We expressly reserve the right to amend prices and costs and to change the product design.

5. Collection

You have the option to collect the ordered goods from the business address cited under clause 2. In this case, no extra costs are charged in addition to the purchase price.

6. Delivery

Delivery of ordered goods takes place through the delivery service contracted by La Serlas, usually within 2 - 5 working days following receipt of payment.

7. Payment terms

Payment of the purchase price, including any shipping costs, may be performed by means of the resources referred to during the ordering process. The purchase price which you must pay is specified in the order confirmation. Unless otherwise agreed, payment must be made before delivery or on collection of the goods.

8. Transfer of ownership and risk

Ownership of the goods passes to you on full payment of the purchase price, including any shipping costs, or on delivery of the goods to you, whichever is the later. 

Transfer of risk occurs when you take delivery of the goods.


9. Right of cancellation and consequences thereof

You can cancel a contract concluded in accordance with these general terms and conditions, without stating a reason, within a period of 10 days, either by way of written confirmation or by returning the goods. The period begins on the date of delivery. For observance of the deadline, timely submission of the cancellation notice or return of the goods to the business address cited under clause 2 shall suffice.

In the event of valid cancellation, you are required to return the goods to the business address cited under clause 2. The goods must be returned no later than 30 days following notice of cancellation. You shall be responsible for the cost of returning the goods if the delivered goods are in accordance with the order. Provided that the goods are received by La Serlas unused and in their original condition, you will be refunded the price paid.

10. Warranty

If the delivered goods are defective, you have the option to rescind the contract or - if the product is still available - to demand replacement by a non-defective product. No further, independent guarantee is given.

The warranty period shall be one year from receipt of goods.

11. Liability

La Serlas shall only be liable to you for wilful damages or losses due to gross negligence.

The above limitations of liability shall apply to all claims for damages, on whatever legal grounds, including unlawful acts; they shall not apply in respect of any liability under the Swiss Product Liability Act, initial inability, guaranteed attributes or injury to life and limb.

Exclusion or limitation of liability for damages under the above clauses shall also apply to any claims against any employee or agent of La Serlas.

12. Data protection

Insofar as legally permissible, data required for order processing is stored. All personal data shall be treated confidentially.

13. Transfer of rights and obligations

The purchase contract between you and La Serlas shall be binding, both on you and on La Serlas, as well as on the respective legal successors of La Serlas. You may not transfer, assign, encumber or otherwise dispose of the right to delivery of the goods ordered under this contract without the prior written consent of La Serlas.

14. Severability clause

If any provision of these generals terms and conditions shall be or shall become invalid or unenforceable, the validity of the remaining provisions shall not be affected.

15. Applicable law

Contracts drawn up in accordance with these general terms and conditions shall be subject to Swiss law, excluding any referral to foreign law. The UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply.